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Frequently Asked Questions

  • Dermaworks’ high strength 2.5% Retinol Serum is a night serum. Retinol is photosensitive, meaning that sunlight impairs its effectiveness. Retinol does all its work while you are asleep, so we recommend applying to a clean, make-up free face before going to bed.

    After cleansing, apply a few drops in to your palm and gently massage into the face, neck, décolletage and hands. Job done!

    Retinol increases cell turnover. This may initially result in some flaking skin and/or slight redness. This is perfectly normal and should quickly return to normal after a few days.

    If you are new to retinol and you find that your skin is a little sensitive, simply reduce the frequency of treatment to every two or three nights, gradually increasing to every night, once your skin has adjusted.

    For best results, allow the serum to absorb then apply Dermaworks' Hyaluronic Acid Serum followed by your favourite moisturiser.

  • Our products are safe for all skin types, even the most sensitive, but we recommend you slowly build a regimen to ensure a positive reaction to retinol. We advise against using retinol on sore or broken skin.

  • It may sound contradictory to apply moisturiser to oily skin, but let’s not confuse ‘oil’ with ‘hydration’. Using Pure Radiance will help to:

    - Reduce oil production and increase hydration.
    - Increase cell turnover and prevent pores from blocking.
    - Prevent breakouts and treat acne.
    - Improve skin tone, texture and condition.
    - Deliver anti-wrinkle and anti-aging benefits.

  • For those with sensitive skin, it's advisable to introduce retinol gradually into the skincare routine. Start with a lower concentration and use it less frequently, allowing your skin to build tolerance. Patch testing a small area before applying it to the entire face can also help assess your skin's reaction.

  • The ideal time to start using anti-aging products can vary depending on individual factors such as genetics, lifestyle, and skin care needs. In general, incorporating preventive measures in your mid to late twenties or early thirties is a common recommendation. During this period, collagen production in the skin begins to gradually decline, and early signs of aging may start becoming noticeable.

  • Using a moisturiser and keeping skin hydrated is a must for all skin types. Our antioxidant rich, multi-vitamin face cream is formulated to nourish, protect and hydrate your skin. With natural oils, plus AHA fruit acids, shea butter and hyaluronic acid, Pure Radiance provides a powerful antidote to dry and flaky skin.

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