Cart
Buy 1 item and SAVE 20% off the next item

Got a Question?

Email our UK Team

info@dermaworks.co.uk

Returns Policy

Our aim is simple - deliver effective, high quality products and provide outstanding customer service. Should we fail to meet your expectations, we offer a 30 day exchange or refund policy.

If your purchase is not up to standard, please contact us at info@dermaworks.co.uk and we will arrange for a replacement to be sent to you or, if you prefer, a full refund to include delivery costs (if applicable).

If you change your mind about a purchase, you may return the item(s) for a refund. Items must be unopened and in its original packaging. Outgoing and return postage costs will NOT be refunded.

Goods must be returned within 30 days of receipt to be eligible for a refund or exchange.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Exchanges

We will replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@dermaworks.co.uk

Please return your item(s) to: Dermaworks Ltd, Emstrey House North, Shrewsbury, GB, SY2 6LG. Please retain proof of posting as we cannot guarantee to receive your returned item(s).

PLEASE NOTE: we cannot process returns nor exchanges with out proof of purchase. Please provide your order number so that we identify your transaction.

We want you to be very happy with your purchase. In the unlikely event that we do not live up to your expectations, please get in touch with us - we appreciate the opportunity to make amends. If you have any questions, concerns or comments, we are always here to help.







 

 

 

Don't Take Our Word For it! Here's What Our Customers Think:

Added to cart!
Dermaworks 20% Vitamin C Day Serum...
Someone purchased a 7 minutes ago from Manchester, England
Dermaworks Duo Set: Spectaculash Eyelash Growth...
Someone purchased a 7 minutes ago from Manchester, England
Dermaworks Eyebrow Enhancing Serum. Grow Shapely...
Someone purchased a 7 minutes ago from Manchester, England
Dermaworks High Strength 2.5% Retinol Serum...
Someone purchased a 7 minutes ago from Manchester, England
Dermaworks Hyaluronic Acid Serum with Vitamin...
Someone purchased a 7 minutes ago from Manchester, England
Dermaworks Immaculift Instant Facelift | Eyelift...
Someone purchased a 7 minutes ago from Manchester, England
Dermaworks Retinol Moisturiser with Vitamins C...
Someone purchased a 7 minutes ago from Manchester, England
DERMAWORKS Spectaculash Eyelash Growth Serum- Grow...
Someone purchased a 7 minutes ago from Manchester, England
Dermaworks Triple Serum Set – 20%...
Someone purchased a 7 minutes ago from Manchester, England
Buy 1 item and SAVE 20% off the next item Free shipping when you order over XX You Have Qualified for Free Shipping Free UK Shipping-Free EU Shipping on orders over 75 Euros and Free worldwide shipping over SYMBOL$99 You Have Achieved Free Shipping Free Shipping For Over $x to Buy 1 item and SAVE 20% off the next item You Have Achieved Free Shipping Free shipping when you order over XX ou Have Qualified for Free Shipping