All orders dispatched Monday–Friday. Same day dispatch on orders placed before 2:00pm. Orders placed after 2:00pm Friday are dispatched on Monday.
All orders sent using a tracked delivery service.
UK, CHANNEL ISLES & ISLE OF MAN
Orders over £30:
- FREE standard delivery (3-5 working days)
- £1.99 express delivery (1-2 working days)
Orders under £30:
- £3.49 standard delivery (3-5 working days)
- £4.99 express delivery (1-2 working days)
EUROPE (EU member states) — £15.95 flat fee (7-10 working days)
Includes £12.95 shipping + VAT & £3.00 EU customs duty prepaid on your behalf. No surprise charges on delivery.
EUROPE (non-EU countries) — £12.95 flat fee (7-10 working days)
Includes countries such as Norway, Switzerland and Iceland. Import duties and taxes may apply on arrival and are the responsibility of the customer.
USA — £14.95 singles / £22.95 bundles & sets (5-10 working days)
Duties and taxes included — nothing extra to pay on delivery.
REST OF THE WORLD — £16.95 flat fee (7-10 working days)
Import duties and taxes may apply on arrival and are the responsibility of the customer.
MONEY-BACK GUARANTEE
Skincare: try it for 30 days. Lash & brow serums: give them 60 days. Not happy with your results? Contact us within 90 days of delivery and we will refund you when you return the product, even if opened. Return postage is at the customer's cost. Full guarantee details.