Cancellation policy

SUBSCRIPTIONS

When you purchase a subscription you'll receive repeat deliveries of your chosen product(s) at the frequency you select at checkout.

BILLING Your payment details will be stored securely and you'll be charged automatically for each repeat delivery at the price shown at the time of purchase, unless you choose to pay in advance. Prices are subject to change — we will notify you of any price changes before they take effect on your subscription.

AUTO-RENEWAL Subscriptions auto-renew at the end of each billing period. If you do not wish to renew, you must cancel before your next renewal date.

HOW TO CANCEL OR MANAGE YOUR SUBSCRIPTION You can cancel, pause, or modify your subscription at any time — there are no cancellation fees. To manage your subscription:

• Click the link in any of your order confirmation or subscription emails, or
• Log in to your account at www.dermaworks.co.uk and go to Manage Subscriptions

Changes or cancellations must be made before your next scheduled order date to avoid being charged for that delivery.

REFUNDS Please see our Refund Policy (https://www.dermaworks.co.uk/policies/refund-policy) for full details on returns and refunds, including our 60-day money-back guarantee which applies to subscription orders.

QUESTIONS Contact us at info@dermaworks.co.uk — we're always happy to help.