Our Money-Back Guarantee

We believe in creating Quality Products that Really Work. That's why every Dermaworks product is backed by our Money-Back Guarantee, giving you complete confidence to try it for yourself.

Simply use your product consistently for the recommended period. If you don't see noticeable results, email us and return the product to us. We'll refund your purchase promptly — no fuss, no hassle.

How to Claim

Email info@dermaworks.co.uk with your order number and we'll send you the return address. Once we receive your returned product, we'll process your refund as quickly as possible.

Guarantee Terms

• Skincare products become eligible 30 days from the date of delivery
• Lash & Brow Serums become eligible 60 days from the date of delivery
• One Money-Back Guarantee claim per household
• Return postage is the customer's responsibility

For full details on returns and refunds, please see our Returns & Refund Policy.